Koovs.com / Marble E-Retail — product not received order id:6844527
P
Parth1899
from Mumbai, Maharashtra
I had placed order on koovs.com on 27th september 2019. My order id is 6844527. It has been almost a month but i have not received the product. I have been calling every week for the past four weeks and every time i get a reply that it will be delivered within 3 to 4 days. I have already made the payment for the product. I am considering taking legal actions against koovs. I want my product. I have placed 4 orders from different accounts after this order and all have been delivered within a week.
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Koovs.com / Marble E-Retail customer support has been notified about the posted complaint.
We are looking into your order. Please allow us time and we will update you.
For any further assistance, please feel free to write to us at '[protected]@m-eretail.com’ or call at '[protected]' and our team will be happy to help.
Best Regards,
The KOOVS Team
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Nov 03, 2019
Updated by Parth1899 Still no update. I guess koovs team has no interest in customer service. I am still waiting for my order
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