[Resolved] Koovs.com / Marble E-Retail — product not yet dispatched after 3 days of order

John V Pallathatta

from Mumbai, Maharashtra

Address:

Mulanthuruthy, 682314

My order id-6681161 is not yet dispatched even after 4days from the date of order. I placed the order on 6/09/2019 and today its10/09/2019. Even the customer care number provided is wrong. Three of my other friends are also facing the same issue. I want to raise a serious complaint against koovs. They are literally bluffing all the online buyers. Attaching order screenshot for proov. Kindly help me against koovs

+1 photos

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Oct 15, 2019

Complaint marked as Resolved

Koovs.com / Marble E-Retail customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2019

Koovs.com / Marble E-Retail Customer Care's response Dear John,

Greetings from KOOVS.COM!

We apologize for the inconvenience caused. We are looking into your order and be rest assured that we will dispatch the order ASAP. We will notify you with the shipping details once dispatched.

For any further assistance, please feel free to write to us at '[protected]@m-eretail.com’ or call at '[protected]' and our team will be happy to help.

Best Regards,
The KOOVS Team

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