[Resolved]  Koovs.com / Marble E-Retail — Product shown different than product received

So I ordered a dress from koovs, and the dress delivered looked completely different from the dress that was shown on the model! They made the model wear a much expensive and well made version of the same product while the one delivered had the cheapest cloth and had ugly additions of it’s own! (That wasn’t there at all in the pic) and now because of the coronavirus pandemic I can’t return or replace the product, which would have been fine if they didn’t commit such fraud in the first place. I can actually sue them for displaying a different dress. Absolutely disappointed.