Koovs.com / Marble E-Retail — Refund amount not credited

Website:Koovs.com

This is wrt 04 items purchased from koovs.com . I have successfully returned two items the other two were non returnable. The return was successful ( they sent an email ) however I did not get my amount back in bank account. It’s been almost a month since the day of purchase . The customer care number provided is defunc and they don’t respond to customer emails !

Very bad service. I was a regular customer did expect this response. Even the quality of products has gone down drastically. Very cheap quality clothes being sold here
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Koovs.com / Marble E-Retail customer support has been notified about the posted complaint.
Apr 02, 2022
Updated by Saumz
Koovs pls refund my money the return packets have already been accepted by you !
Apr 02, 2022
Updated by Saumz
Order number #K300053 you have sent a mail saying return successful for two packages
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    Koovs.com / Marble E-Retail Phone
    +91 12 4677 0000 [Regd Office]
    Koovs.com / Marble E-Retail Address
    House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001
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