[Resolved] Koovs.com / Marble E-Retail — refund not processed | |
Prepaid order placed by mistake twice because for the first order amount deducted from my bank account but order was not placed so i had to place it again and eventually there placed same order twice. So i cancelled the order immediately but it’s been 4days but my refund is not processed. Koovs customer care centre are off due to technical errors so i’m not able to contact them and even they are not replying to emails.
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Apr 18, 2020 Complaint marked as Resolved Koovs.com / Marble E-Retail customer support has been notified about the posted complaint. Verified Support Mar 18, 2020 Koovs.com / Marble E-Retail Customer Care's response Dear Darshan, Greetings from Koovs.com ! We'd like to inform that the complete refund against this order has already been initiated from our side and the refunded amount shall get reflected into your bank account maximum within another 5-8 working days. Further, please feel free to call us on[protected]Mon-Sat, 10 AM-7 PM) or mail us at [protected]@m-eretail.com in case of any confusion or any help needed. We'll be more than happy to assist you with the same. Regards, Team Koovs. | |
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