Koovs.com / Marble E-Retail — Regarding return of a product

Address:Bengaluru
Website:Koovs.com

I ordered 4 products from koovs and out of them I want to return 2 products, so I raised a return request on 13th September but till now they have not picked up the product. Even I tried to contact them but due to covid they are not available on phone support, So I did a mail but they are not responding on the mail also! So I am requesting you to resolve this Issue asap!
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    Koovs.com / Marble E-Retail Phone
    +91 12 4677 0000 [Regd Office]
    Koovs.com / Marble E-Retail Address
    House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001
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