Koovs.com / Marble E-Retail — Returns and refund due to covid

pushpaaaa

Address:

D12 Ranjeet Nagar Bharatpur

They have to mention in atleast emails that there is not return refund policy they mentioned it but it is hardly visible out of 100 people 90 are only able to see it what kind of online shopping if they don't have this type of policies
This image that has mentioned no return no refund is at below the page from where there is no offer then why anyone goes there

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Koovs.com / Marble E-Retail customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2020

Koovs.com / Marble E-Retail Customer Care's response Dear Puneet,

Greetings from KOOVS.COM!

We apologize for the inconvenience caused.

Please write to us at [protected]@m-eretail.com with the elaborated concern and order details so that we can assist you accordingly.

Further, please feel free to email us at ‘[protected]@m-eretail.com’ (Monday to Saturday 10 am to 7pm) for more clarification or any other assistance. We will be glad to assist you.

Best Regards,
The KOOVS Team

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Jul 19, 2020

Updated by pushpaaaa I just want the refund because none of the product is in my size