[Resolved] Koovs.com / Marble E-Retail — shoes | |||||
I, already get the delivery of koovs shoes that i ordered but a mistake has been done by the company is that i ordered 7 size but koovs send me 6 size i complained about this matter before also but the company didn't react much, so i want to return my product back and exchange it otherwise return my money back soon. If you will not react i can take several actions through law don't even think i can't do it i can do it so please send your complaint person in my prior address and get my complain shoes back and provide me the size 7 for my shoes. Thank you Was this information helpful? | |||||
Nov 4, 2017 Complaint marked as Resolved Koovs.com / Marble E-Retail customer support has been notified about the posted complaint. Sep 29, 2017 Updated by [email protected] Please react in my complaint and send me size 7 by taking return of my koovs shoes 6 size. Thank you Verified Support Oct 03, 2017 Koovs.com / Marble E-Retail Customer Care's response Dear customer, Greetings from Koovs.com ! We regret the inconvenience caused and request you to mail us your order no., product snapshots and elaborated concern on [protected]@m-eretail.com so that we can check the details and assist you accordingly. Further, please feel free to contact us on our customer care no[protected] or email us at ‘[protected]@m-eretail.com’ for more clarification or any other assistance. We will be glad to assist you. Best Regards, Team Koovs Dec 01, 2017 Lux Priz's response cancelled the order in the app .
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+91 12 4677 0000 [Regd Office]
House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001
kindly help me with it.
Greetings from Koovs.com!
We would like to inform you that you have already cancelled your Order no.4381986 from your Koovs account. Hence, we have also processed the refund from our end and the refunded amount will get credited to your account within next 7-10 working days as per banking norms.
Further, please feel free to contact us on our customer care no 0124-6770000 or email us at ‘[email protected]’ for more clarification or any other assistance. We will be glad to assist you.
Best Regards,
Team Koovs