[Resolved] Koovs.com / Marble E-Retail — Small size product delivery | |||||
I have ordered below items from koovs Its a sale product, i have applied for xl product but they have sent me m size product and now your customer representative is saying that it can not be returned.. I am very disappointed.. Is this the way? What if i have ordered sale product but tshirt should be in proper size.. Ther have sent me medium size tshirts.. How can i wear it??? Plz help me.. As i feel this is cheating done with me by koovs Plz find the below order number.. Thanks for buying with koovs. Your order number is 2630914. For queries call[protected] Regards Kavan joshi [protected] Was this information helpful? | |||||
Nov 9, 2016 Complaint marked as Resolved Koovs.com / Marble E-Retail customer support has been notified about the posted complaint. Verified Support Oct 08, 2016 Koovs.com / Marble E-Retail Customer Care's response Dear Kavan, Greetings from Koovs.com ! As discussed over the call, your online return requests for all three products have been raised and the products would be picked up within the next 2-3 business days. We hope that your issue has been resolved. Further, please feel free to contact us our customer care no[protected] or email us at ‘[protected]@koovs.com’ for more clarification or any other assistance. We will be glad to assist you. Best Regards, Team Koovs | |||||
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+91 12 4677 0000 [Regd Office]
House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001
My order no is 2810907
In koovs. Com dere is no option of cancel order
I want to cancel it but how? There is a question raised
Plz help me
Greetings from Koovs.com !
We are sorry to inform you that the order cannot be cancelled now as it has already been shipped from our end. So, we would request you to refuse to accept the order when reaches for delivery. Hope this will solve your problem.
For any other assistance, please feel free to write back to us at 'info@koovs.com' or call us at '0124-6770000'. We will be happy to assist you.
Best Regards,
Team KOOVS