[Resolved] Koovs.com / Marble E-Retail — What to return some items | |||
My daughter ordered some products, ordered 13 item, she want's to return few of them.she requested return order.but till now not accepted.now she left to us now i want to fallow up that, invoice data 2nd aug, 2016.order no 2327447, invoice no INV[protected]. payment mode online.company'vat tin [protected].we have mailed so many time.and made calls also but till date nobody came to take back the goods.so what are the options for me to take action against the company. Was this information helpful? | |||
Oct 5, 2016 Complaint marked as Resolved Koovs.com / Marble E-Retail customer support has been notified about the posted complaint. Verified Support Sep 01, 2016 Koovs.com / Marble E-Retail Customer Care's response Dear customer, Greetings from Koovs.com! It has been confirmed that the refund for all 7 products has already been initiated on 30th August and it takes 7-10 working days for the same to get reflected into your bank account post initiation. So you're requested to wait till the specified period of time. Further, please feel free to contact us our customer care no[protected] or email us at ‘[protected]@koovs.com’ for more clarification or any other assistance. We will be glad to assist you. Best Regards, Team Koovs | |||
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