Koovs.com / Marble E-Retail — Wrong product

I have got the wrong order. This is not what i ordered for. Even after raising multiple queries there is no reply. Please please look into my matter. N initiate my request. My order no is 7523677. I am attaching the invoice
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    Koovs.com / Marble E-Retail Phone
    +91 12 4677 0000 [Regd Office]
    Koovs.com / Marble E-Retail Address
    House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001
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