[Resolved] Koovs.com — Money not refunded | |||||
I have done shopping with koovs.com and returned the product but my refunded amount is not given by koovs.com .Every time I try to contact they have new excuses . Please help me to get my refunded amount. My order No is 1844418 and 1844417. I have already given my account details to koovs.com but not refund procedure is started till date . because the status showing in my KOOVS account is same as it was earlier and I have the full institution that my refund will not be initiated by them until any action is taken against them. Was this information helpful? | |||||
Sep 23, 2016 Complaint marked as Resolved Verified Support Apr 09, 2016 Koovs.com / Marble E-Retail Customer Care's response Dear Sabya, Greetings from Koovs.com We sincerely apologize for the inconvenience caused and delay. As discussed over the call, we would like to inform you that the refund for your both the orders will be processed in the correct bank details shared by you on priority. We appreciate your patience and understanding in this regard. Regards, Team KOOVS! | |||||
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