Koovs.com — Money Refund

Address:

Gautam Buddh Nagar, Uttar Pradesh

Regarding my Order No:984794 I have a word with their sales associate regarding the status update. I ordered on 9 Feb and cancel my order on 10 Feb .Despite of cancelling the order, I got the product .As said by Koovs team I didn't receive the product and reverted it back .Today i am sitting on 23 Feb and still not got any update regarding my refund.I called so many times and they are keep on telling me that you didn't received the product and will not initaite the refund until they will receive the product . I called them many times . Its been 15 days i didn't even get any intimation mail