Koovs.com — Negligence in after sales service.

Address:

Gurgaon, Haryana

I bought a pair of shoes two months back from this site and i got the wrong size after repeated reminders and calls. I tell them about the issue but there's no person coming to my place for picking it up for exchange Now after more than one month a guy comes finally when i have sent them many emails and made many calls. They don't reply to e-mails and calls. It is the worst service ever. After picking up my shoes they didn't revert i called them daily and then after 10 days they finally pick up my call and tell me that the product is sold out now! Some serious action has to be taken against them i have called these guys 100 times and they put me on hold for 10-15 mins minimum everytime. This is not a consumer oriented company at all!