Koovs.com — Order cancelled without refund

Address:

Gurgaon, Haryana

Order no. 1242590 was placed online with Koovs.com on Aug 14 2015. Without informing the company cancelled the order on Aug 19 2015. The order was paid for in advance using net-banking transaction. No refund has been initiated or received against the cancelled order. In spite of multiple tries to reach them via their helpline/ cust-care, there has been no response