Koovs.com — Order number 7533910, customer support doesn't pick up the call | |||||
I ordered 6 items via my order I'd 7533910.I didn't receive the red jacket in my delivery package, THE customer support doesn't pick up the call, It's over 22 days of delivery My order was delivered on 4 June. I have been complaining continuously through email and have sent the email more than 20 times but the only reply they does is we are looking into matter. I have already prepaid for the order and I didn't get the jacket I paid for, Think is the online fraud done here by Koovs. I there by registering the screenshot and mails I have sent them for confirmation Was this information helpful? | |||||
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Koovs.com / Marble E-Retail customer support has been notified about the posted complaint. Verified Support Jun 27, 2020 Koovs.com / Marble E-Retail Customer Care's response Dear Puneet, Greetings from KOOVS.COM! We apologize for the inconvenience caused. We assure you that team is working on getting this sorted as quickly as possible. We will get back to you to update. Further, please email us at ‘[protected]@m-eretail.com’ (Monday to Saturday 10 am to 7pm) for more clarification or any other assistance. We will be glad to assist you. Best Regards, The KOOVS Team Shop The Latest Trending Styles Head To KOOVS.COM Now | |||||
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+91 12 4677 0000 [Regd Office]
House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001
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