[Resolved] Koovs.com — Poor quality | |||||
Ordered a basic black legging 10 days back, wore it twice, washed it once and it has developed a hole. In a span of a week your product tears off and the brand is'nt willing to take the responsibility. Have used local brands for leggings, which remain intact atleast for 6-8 months of frequent use. Shame on you KOOVS!! What kind of cheap quality clothing are you selling? Kindly spare your big marketing budgets to quality products and sensible customer service, your brand will be valued more. More over, i have other two tops of the same fabric from your substandard brand, am i supposed to wear it and wash it? Was this information helpful? | |||||
Aug 17, 2016 Complaint marked as Resolved Verified Support May 19, 2016 Koovs.com / Marble E-Retail Customer Care's response Dear Vinesh, Greetings from Koovs.Com! We apologize for the inconvenience caused.Please share your contact details on [protected]@koovs.com to help us assist you better. Also, you can call us at '[protected]'. We would really be happy to help you. Regards, Team KOOVS | |||||
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+91 12 4677 0000 [Regd Office]
House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001
Koovs.com — Waiting for refund form 2 month
I have shopped form Koovs for 3000rs but all product got in differ from what I Order ! When I asked for refund they said 10-15 days ! But still k didn't recived ! When I call Koovs this ppl not answer the call