[Resolved] Koovs.com — Return issue with order#1632106 | |||||
I requested for the return of the above order on 22 Jan 2016 but still waiting for that. As per their website, it should have done within 48-72 hrs. They don't even reply to my mail. Their service is worse than the material they provide. I am not sure when they will send courier for pick up and when they will refund after all checks. Don't know what shall I do next. Please assist. Was this information helpful? | |||||
Aug 20, 2016 Complaint marked as Resolved Verified Support Feb 01, 2016 Koovs.com / Marble E-Retail Customer Care's response Dear Sita, Greetings from Koovs.Com! We apologize for the inconvenience caused. We are dependent on third party courier services for reverse pick up and will follow with them for the delays. We are arranging reverse pick up for you and this would happen in next 24 to 48 hours. Hence, to help us assist you better please call us at '[protected]'. We would really be happy to help you. Regards, Team KOOVS | |||||
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+91 12 4677 0000 [Regd Office]
House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001
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