Koovs.com — Shirt - your koovs.com return request has been confirmed! - order id : 1368759

Address:

122015

Hi,
Actually i was ordered one shirt in koovs.com with online payment, once i received that product i was not happy about it, so i was planned to return that shirt.
so i have sent a mail to customer care they conformed like they will send my money to my account once they received the product.

i sent it that shirt via bule dot courier product has reached to them but they didn't sent my amount back. i have sent so many mails but i didn't get reply. please do the need full.


Please find below confirmations mail from them,

Dear siva c

YOUR RETURN REQUEST HAS BEEN SUBMITTED SUCCESSFULLY!

Your return reference number is HIGBOT

Below are the details of your request:
Product Option Quantity Requested
POE Ditsy Print Shirt With Pocket Detailing Size:M, Color:Brown 1 Cash Refund
The packet will be picked up from your doorstep in 3-5 days. Please ensure that the item to be returned is packed in the KOOVS.COM returns bag, along with the return form, and ready for collection.
The refund amount will be credited to your initial mode of payment within 5 business days o[censored]s receiving the original item.

For more details you may refer to our returns and exchange policies at koovs.com/info/returns.

Should you have any other queries do mail us at [protected]@koovs.com or call us at[protected] to speak to a customer care executive.

Team KOOVS!
FIRST FOR FASHION ONLINE


Return Courier i have sent:

bluedot
Tracking ID :[protected]