Koovs.com — Wrong item shipped

Address:Hyderabad, Andhra Pradesh

Hi my name is haq. And I ordered a cap and a T-shirt on koovs.com with order id 1207646 but I got a women's dress in my package instead. I tried calling them several times on there customer care number ([protected]) but nobody answers the call it goes to the recorded message straight away. I also have sent 2 emails on [protected]@koovs.com but no reply what so ever. Please find a solution for my problem and Kindly help me with this situation and I am never using koovs.com to shop again.
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    Koovs.com / Marble E-Retail Phone
    +91 12 4677 0000 [Regd Office]
    Koovs.com / Marble E-Retail Address
    House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001
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