[Resolved] Koovs — Delivery of my packages | |
On 12th august 2020, i tracked my order to check the status and i saw it had been out to deliver. To my dismay, i did not receive it on that day. The next day, i waited for it com but it did not. Also, i did not receive any message with the agent's name and number. Today, 14th august and still no trace of the package. This is my first time buying from koovs and i'm highly disappointed and dissatisfied by it. I tried to call them and the automated voice told me to email them. I did email the team but they told me wait as they checked with their logistics and courier department. What is this behavior, koovs? Was this information helpful? | |
Aug 6, 2021 Complaint marked as Resolved Koovs.com / Marble E-Retail customer support has been notified about the posted complaint. Verified Support Aug 14, 2020 Koovs.com / Marble E-Retail Customer Care's response Dear Customer, Greetings from KOOVS.COM! We apologize for the inconvenience caused. We are coordinating with our courier partner and trying to arrange the delivery at the earliest. Please feel free to write us back in case you need any other assistance. We will be glad to assist you. Best Regards, The KOOVS Team Shop The Latest Trending Styles Head To KOOVS.COM Now | |
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+91 12 4677 0000 [Regd Office]
House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001
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