[Resolved]  Koovs.com — Helpline number always busy

Address:New Delhi, Delhi

I bought a dress from koovs and returned it. I got a coupon of that amount and I purchased a trouser of lesser value. Now I want the coupon of the remaining amount but their helpline number is always busy. I have been calling them for days but it's always busy. I have also mailed them several times regarding the same but still not getting any reply.
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Complaint marked as Resolved 
My issue has been resolved. Yesterday I mailed them back to back 6-7 times and today I got a call from them. They apologised for the delay stating that it was due to sale rush and issued me the coupon.
Koovs.com / Marble E-Retail customer support has been notified about the posted complaint.
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My issue has been resolved. Yesterday I mailed them back to back 6-7 times and today I got a call from them.

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    Koovs.com / Marble E-Retail Phone
    +91 12 4677 0000 [Regd Office]
    Koovs.com / Marble E-Retail Address
    House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001
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