[Resolved] Koovs.com — Helpline number always busy | |||
I bought a dress from koovs and returned it. I got a coupon of that amount and I purchased a trouser of lesser value. Now I want the coupon of the remaining amount but their helpline number is always busy. I have been calling them for days but it's always busy. I have also mailed them several times regarding the same but still not getting any reply. Was this information helpful? | |||
Complaint marked as Resolved
My issue has been resolved. Yesterday I mailed them back to back 6-7 times and today I got a call from them. They apologised for the delay stating that it was due to sale rush and issued me the coupon. Koovs.com / Marble E-Retail customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
My issue has been resolved. Yesterday I mailed them back to back 6-7 times and today I got a call from them.
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+91 12 4677 0000 [Regd Office]
House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001