[Resolved] Koovs.com / Marble E-Retail — regarding order delivery | |||
My order number is 6603760 and 6606065. I placed my order on 27th august. Its been more than a week, i haven’t received any update regarding my order delivery whether it’s dispatched or not. Your app is showing its processed from past week. I ordered it on urgent basis but i don’t think it’s going to be delivered on time. Very pathetic service am facing this time for both my orders. Being your regular customer i expect you resolve this soon. Its very urgent and very disappoint this time. Was this information helpful? | |||
Oct 4, 2019 Complaint marked as Resolved Koovs.com / Marble E-Retail customer support has been notified about the posted complaint. Verified Support Sep 03, 2019 Koovs.com / Marble E-Retail Customer Care's response Dear Customer, Greetings from KOOVS.COM! We regret the delay in dispatch. We are working on your complaint and be rest assured that will dispatch your orders as quickly as possible. We will notify you with the shipping details once dispatched. For any further assistance, please feel free to write to us at '[protected]@m-eretail.com’ or call at '[protected]' and our team will be happy to help. Best Regards, The KOOVS Team Shop The Latest Trending Styles Head To KOOVS.COM Now | |||
 2 Comments | |||
Comments
I ordered a denim jacket Order id 6420417 on june 26 2019..its been like 3 hell of a months and i'm still waiting for my order like an idiot.. whenever i call them, they gave me the same lame excuses of warehouse problem..
Worst shopping site of this planet.. even street stores are better than yours..
Worst shopping site of this planet.. even street stores are better than yours..
Koovs.com / Marble E-Retail Customer Care's response, Sep 11, 2019
Verified Support
Dear Customer,
Greetings from KOOVS.COM!
We regret the inconvenience caused due to delay in dispatch.
We are working on your complaint and will try our best to dispatch your order as quickly as possible. We will notify you with the shipping details once the order gets shipped.
For any further assistance, please feel free to write to us at '[email protected]’ or call us on 0124-6770000 (Mon-Sat, 10 AM-7 PM) and our team will be happy to help.
Best Regards,
The KOOVS Team
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Head To KOOVS.COM Now
Greetings from KOOVS.COM!
We regret the inconvenience caused due to delay in dispatch.
We are working on your complaint and will try our best to dispatch your order as quickly as possible. We will notify you with the shipping details once the order gets shipped.
For any further assistance, please feel free to write to us at '[email protected]’ or call us on 0124-6770000 (Mon-Sat, 10 AM-7 PM) and our team will be happy to help.
Best Regards,
The KOOVS Team
Shop The Latest Trending Styles
Head To KOOVS.COM Now
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+91 12 4677 0000 [Regd Office]
House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001
Greetings from KOOVS.COM!
We regret the inconvenience caused due to delay in dispatch.
We are working on your complaint and will try our best to dispatch your order as quickly as possible. We will notify you with the shipping details once the order gets shipped.
For any further assistance, please feel free to write to us at '[email protected]’ or call us on 0124-6770000 (Mon-Sat, 10 AM-7 PM) and our team will be happy to help.
Best Regards,
The KOOVS Team
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Head To KOOVS.COM Now
Greetings from KOOVS.COM!
We have confirmed that the order has been delivered to you successfully.
For any further assistance, please feel free to write to us at '[email protected]’ or call at '0124-6770000' and our team will be happy to help.
Best Regards,
The KOOVS Team
Shop The Latest Trending Styles
Head To KOOVS.COM Now