[Resolved] Koovs.com / Marble E-Retail — order issues | |
I placed three orders which contain 6 items on 24th sept 2019 and 27th sept 2019. One of the items had been delivered but the rest are not even dispatched yet. I can't even track these orders as they are not dispatched from the warehouse. I'm not satisfied that i did not receive any information from the company. The order id are - 6850556, 6848989 and 6816429. I would like the company to ship these orders as soon as possible and if they are not shipping these orders, i will never ever place a single order again from this company.
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Nov 18, 2019 Complaint marked as Resolved Koovs.com / Marble E-Retail customer support has been notified about the posted complaint. Verified Support Oct 14, 2019 Koovs.com / Marble E-Retail Customer Care's response Dear Lalremruati, Greetings from KOOVS.COM! We apologize for the inconvenience caused. We are looking into your orders on priority. Please allow us time and we will notify you. For any further assistance, please feel free to write to us at '[protected]@m-eretail.com’ or call at '[protected]' and our team will be happy to help. Best Regards, The KOOVS Team Shop The Latest Trending Styles Head To KOOVS.COM Now | |
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House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001
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