I got parcel from Trichy to Thiruvallur for which payment made by consignor got information through SMS.LR No.[protected]. They are asking Rs 20/- extra per box during deliver the parcel. I was asking the bill for the same, First they informed that this is online charges so bill cannot raised. I strongly asked if online charges you can give a bill 100% then the changed it is for loading and unloading charges. I told them Rs 20/- is not a matter if you can give me bill I am ready to pay even it is Rs200/-. After I forced them finally they have given the bill in Delivery Slip.
I noticed the Description on it Freight, Wrapping, Loading /Other charges and tax. I hope they must be collected all these at the booking point then why they are charging RS 20/- per parcel? Is it correct? If correct what way it is correct?
It is not a matter of Rs. 20/- for me but your collecting Rs 20/- per parcel assume that you are delivery 1000 parcel in day then you must be Rs. 20000/- per day. But Rs. 20000/- per day is matter
Let me Know.
1. Why this charges? And why cannot you chare at the time of booking? Or why cannot you informed during booking?
2. If I am wrong in what way ?
3. If I am correct what is the action to be taken on the Thiruvallur branch?
If I do not get any action on it, I will be the advertising of your worse servicer and taking unauthorized money to every on to public. This worse opinion will be advertising through all social media and finally land with Consumer court. I created the evident that your branch people have given feck bill.
.Regards
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