Dear [Krish Travels],
I hope this message finds you well. I am writing to express my deep dissatisfaction with the behavior of one of your bus drivers, whose number plate[ NL 01 B 2593], during my journey on 4th December 2023 at 8:15 PM
The driver displayed extremely rude and disrespectful behavior towards passengers, which not only tarnished the image of your travel service but also left a lasting negative impression on all o[censored]s. Such conduct is entirely unacceptable and goes against the principles of customer service.
If prompt and appropriate action is not taken against this driver, my fellow passengers and I have decided not to use your travel services in the future. Additionally, we intend to share our unpleasant experience with our relatives, friends, and colleagues, advising them against choosing your company for their travel needs.
Furthermore, if necessary, we are prepared to escalate this matter by filing a formal complaint with the police regarding the driver's inappropriate behavior. We believe that immediate action is crucial to maintain the reputation of your company and ensure the safety and satisfaction of your passengers.
I trust that you will investigate this matter thoroughly and take the necessary steps to address our concerns. We appreciate your attention to this serious issue and hope for a swift resolution. Was this information helpful? |
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