[Resolved] KSRTC — About not recieveing the refund amount | |||
Dear sir/Madam, I tryied to book the ticket from http://www.ksrtc.in/AWATAROnline/manageETCancel.do My transactions were failed but the money was deducted. Here are the details of the failed transactions. Netbanking used SBI Account Number [protected] SUNIL BANAKAR My sbi statement 1 19-Dec[protected]Dec-2014) TO TRANSFER INB The Karnataka State Road THE_KSRTC Payments BSBI[protected]IG00IMNIE2 TRANSFER TO[protected] 2 19-Dec[protected]Dec-2014) TO TRANSFER INB The Karnataka State Road THE_KSRTC Payments BSBI[protected]IG00IMIGY3 TRANSFER TO[protected] 768.00 Please arrange for the refund of money as per the transactions. I hope the request will be processed soon. Thanks and regards Sunil Banakar The details for the transaction failure for the booking are as below Cancellation / Cancellation Request / Ticket Modification / Print Transaction History (Success/ Failure) *Mandatory Field Email Id: * From Date: (DD/MM/YYYY)* To Date: (DD/MM/YYYY)* Status: * Submit Reset Close Failure Transaction History. Slno OB No. Journey Date Origin Destination Booked On Fare Mobile No Status 1 OB14087369 24/12/2014 BENGALURU JAMAKHANDI 19/12/2014 768 [protected] 2 OB14088937 24/12/2014 BENGALURU JAMAKHANDI 19/12/2014 768 [protected] 3 OB14089675 24/12/2014 BENGALURU JAMAKHANDI 19/12/2014 768 [protected] 4 OB14090554 24/12/2014 BENGALURU JAMAKHANDI 19/12/2014 768 [protected] 5 OB14091874 24/12/2014 BENGALURU JAMAKHANDI 19/12/2014 768 [protected] Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Aug 12, 2015 Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir / Madam,
Your ticket is not booked and we have forwarded your request to Account section of KSRTC for verification and making refund, if KSRTC has been credited with this amount.
If refund or communication is not received, you are requested to contact Accounts section of KSRTC, by email to [protected]@ksrtc.org and / or telephone no. 22221321 Ext 283,[protected]direct) during office hours on all working days quoting KSRTC OB reference no. and user ID.
You are requested 'Not to share your online banking / Credit card / Debit card details to any person from any organization'. If any assistance please mail to [protected]@ksrtc.org/[protected]@ksrtc.org.
With regards
Awatar Support
Verified Support Aug 12, 2015 Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir / Madam, Your ticket is not booked and we have forwarded your request to Account section of KSRTC for verification and making refund, if KSRTC has been credited with this amount. If refund or communication is not received, you are requested to contact Accounts section of KSRTC, by email to [protected]@ksrtc.org and / or telephone no. 22221321 Ext 283,[protected]direct) during office hours on all working days quoting KSRTC OB reference no. and user ID. You are requested 'Not to share your online banking / Credit card / Debit card details to any person from any organization'. If any assistance please mail to [protected]@ksrtc.org/[protected]@ksrtc.org. With regards Awatar Support
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Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107
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