[Resolved] KSRTC — Amount not refunded after cancellation | |||
I booked 2 tickets having PNR number J46371501 & J46403975 amounting to Rs.1912 and Rs.1208 respectively. I had recieved a mail stating that the ticket has been cancelled and the amount after applying cancellation charges which amounts to Rs.1040 and Rs.942 will be refunded within 7 working days.I've waited for 7 working days and then i've sent mails to [protected]@ksrtc.org but didn't get any reply. I've tried calling the customer care numbers and i don't seem to get a reply from them as well. I want my refund amount to be credited as soon as possible. Important Details : PNR numbers : J46371501 & J46403975 Contact Number : [protected] (Bharath Raj) Was this information helpful? | |||
Complaint marked as Resolved
Karnataka State Road Transport Corporation [KSRTC] customer support has been notified about the posted complaint. Verified Support Nov 17, 2014 Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Your ticket is cancelled.
If refund is not received within seven days, you are requested to contact Accounts section of KSRTC, by email to [protected]@ksrtc.org and / or telephone no. 22221321 Ext 280 (SBI) or 283 (other banks),[protected]direct) during office hours on all working days (between[protected] hrs on Monday-Fridays and[protected] hrs on Saturdays) quoting KSRTC OB reference no. and user ID.
We regret the inconvenience caused to you and solicit your co-operation in this matter.
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Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107
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