[Resolved]  KSRTC — Amount not Refunded

Address:Karaikal, Puducherry

Hello, I booked e-Ticket on 19th December 2014 from Thirunallar to Bangalore. But, the transaction was failed and hence ticket was not issued/allotted to me. However, Rs. 2127/- has been debited from my Bank Account. I request you to please refund my money to my Bank Account at the earliest. Here are the necessary details: Name: B.Mathibalan Date of Journey:[protected] Date of Transaction:[protected]:08:04 KSRTC OB No.: IG00IMUZJ2 . Thanking you, B.Mathibalan
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Complaint marked as Resolved 
Verified Support
Dec 30, 2014
Karnataka State Road Transport Corporation [KSRTC] Customer Care's response
Sir, If you are online user, please provide OB no. from My itineraries of your account OR online userID and transaction date. OR If you are guest user, please provide OB no. OR email ID and transaction date. Regards, Awatar support.
Verified Support
Aug 10, 2015
Karnataka State Road Transport Corporation [KSRTC] Customer Care's response
Sir, If you are online user, please provide OB no. from My itineraries of your account OR online userID and transaction date. OR If you are guest user, please provide OB no. OR email ID and transaction date. Regards, Awatar support.
Complaint comments 

Comments

i tried to book a ticket on ksrtc from manipal to bellary on 5/9/2014
My money got deducted worth rs 624
but ticket didnt get booked
kindly refund the charges of rs 624
ob ref no OB13007678
bad

Hi, I was booked the ticket on 26th Nov 2014 from Chennai to Bangalore. The total Amount is 900. But the transaction has failed and amount has been debited from my account. More than a month i am waiting for the refund, but the amount is not refunded. I am waiting for long time. But no update from them. This is the worst service i am facing in my life, Even many of the online booking websites refund has been processed maximum 15 days, but still nothing happened. My booking id is: OB13848414.

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Bus Number KA 50 F -07 route number 248AB conductor is not issuing change to anybody. He is behaving rudely with passengers especially Ladies. Please take action against him.

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    Karnataka State Road Transport Corporation [KSRTC] Phone
    +91 80 4455 4422
    +91 44 2479 4442
    +91 77 6099 0035
    Karnataka State Road Transport Corporation [KSRTC] Address
    Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107
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