[Resolved] KSRTC Bangalore — Payment made, but seats not given | |||
Today I booked 3 seats on their airwat bus etd 12.31 from chennai to Bangalore. While payment got effected in to my account, the seats are not booked. Travel date is 15th October and I want either seat confirmation OR refund immediately. they don't pick the call. My mob [protected] [protected]@yahoo.com Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Oct 15, 2015 Karnataka State Road Transport Corporation [KSRTC] Customer Care's response
Sir / Madam,
Your ticket is not booked and we have forwarded your request to Account section of KSRTC for verification and making refund, if KSRTC has been credited with this amount.
If refund or communication is not received within seven working days, you are requested to contact Accounts section of KSRTC, by email to [protected]@ksrtc.org and / or telephone no. 22221321 Ext. 283,[protected]direct) during office hours (between[protected] hrs on Monday-Fridays and[protected] hrs on Saturdays) on all working days quoting KSRTC OB reference no.OB17464189, OB17464292, OB17464599 or user ID and transaction date.
We regret the inconvenience caused to you and solicit your co-operation in this matter.
With regards
Awatar Support
Verified Support Oct 15, 2015 Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir / Madam, Your ticket is not booked and we have forwarded your request to Account section of KSRTC for verification and making refund, if KSRTC has been credited with this amount. If refund or communication is not received within seven working days, you are requested to contact Accounts section of KSRTC, by email to [protected]@ksrtc.org and / or telephone no. 22221321 Ext. 283,[protected]direct) during office hours (between[protected] hrs on Monday-Fridays and[protected] hrs on Saturdays) on all working days quoting KSRTC OB reference no.OB17464189, OB17464292, OB17464599 or user ID and transaction date. We regret the inconvenience caused to you and solicit your co-operation in this matter. With regards Awatar Support
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Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107
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