[Resolved]  KSRTC Buses — Poor condition

Dear Team,

on 18-Sep-2015 we have travel to Hyderabad to Gulbarga through online booking Suhas ( KSRTC), but we don't know the original pciture of Suhas bus, it was very dirty, very poor condition, window glass was broken and leaked due to which rain water was coming inside and window seat + side seat got wetted completely, unable to seat on window seat, water in the bus just like river and same condition was reflecting on entire bus.

before 1 week we have booked the seat and by seen the bus condition we come to know it is better to go by some other service instead of KSRTC buses, you can check the PIC where conductor use the cardboard to cover the window to stop the rain inside.

So Pls refund 50% of fare due to inconvenience caused us

PNR: H52674211
Tripcode: 2336HYDGLB
Seat no : Seat No(s) : 21, 22, 23, 24
bus no: KA F 1614
MOBILE NO: [protected]
DEPOT: KALABURGI-1
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Complaint marked as Resolved 
Verified Support
Sep 23, 2015
Karnataka State Road Transport Corporation [KSRTC] Customer Care's response
Sir, Your complaint has been forwarded to concerned authority for necessary action. For more information please contact [protected]@gmail.com. Regards, Awatar support.
Verified Support
Sep 26, 2015
Karnataka State Road Transport Corporation [KSRTC] Customer Care's response
Sir, Your complaint has been forwarded to concerned authority for necessary action. For more information please contact [protected]@gmail.com. Regards, Awatar support.
Verified Support
Oct 07, 2015
Karnataka State Road Transport Corporation [KSRTC] Customer Care's response
Verified Support
Oct 07, 2015
Karnataka State Road Transport Corporation [KSRTC] Customer Care's response
Dear Sir, We apologize for inconvenience caused by us. Henceforth this problem will not happen in the future. On 18-Sep-2015 you have travelled by the same bus so it is not possible to refund of 50% amount as you have requested. Thanking you, DTO NEKT CO GLB Thanking you, DTO NEKTCOGLB
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