Karnataka State Road Transport Corporation [KSRTC]

[Resolved] KSRTC — Cancellation of ticket

dinesh2521

from Bengaluru, Karnataka

Address:

Bellary, Karnataka

I have booked a ticket for my father from Hyderabad to Bellary today 7Nov2014. Unfortunately he forgot to carry the ID card. The driver behavior was bit rude and he didn't allow him to board the bus. I couldn't cancel the bus ticket and could not board the bus. I had to buy a new ticket for getting in to the bus. I have been travelling(Bangalore to Hyderabad) with KSRTC since last 7 years and never had this kind of experience. Definitely I will change my mind now to travel with KSRTC anymore. I am not sure, how to take it up with KSRTC and get my money back. Here are my ticket details PNR: H46503417, Bus Number KA34F 1231.

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Complaint marked as Resolved

Karnataka State Road Transport Corporation [KSRTC] customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2014

Karnataka State Road Transport Corporation [KSRTC] Customer Care's response your complaint has been forwarded to concerned to take necessary action

Verified Support

Nov 19, 2014

Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir/Madam, We are in receipt of your mail and your request is examined. As per KSRTC rules, 50% of the fare will be refunded if you produce the scanned copy of ticket purchased from the Conductor in the bus. You are requested to send the same for processing this request. Regards , AWATAR Support.