[Resolved]  KSRTC — Conductor and driver not stopping the bus at usual bus-stops

Address:Coimbatore, Tamil Nadu

I am Sakthi Priyadarshini working with a leading software MNC in Mysore. I belong to coimbatore basically and got to travel to coimbatore every weekend to see my parents and my house is located near othakalmandapam on the pollachi road of Coimbatore. I usually travel in the KSRTC bus with the same departure timing of 18:45 from Mysore with the trip code 1845MYSMRI and get down at the Othakalmandapam bus-stop, which is in between coimbatore and Pollachi, to arrive at a suitable place to be picked up by my father. And as a matter of fact, many female working professionals like me used to get down at the same stop. Today(16.1.2015) I got into the usual bus with Bus number : KA-4936 and started from mysore. We(the usual passengers getting down at Othakalmandapam) enquired the conductor about the bus-stops. Surprisingly, he denoted that he cannot stop the bus at Othakalmandapam stop only for few people. We are not few and this is not the first timer we are travelling in the bus for us. But the conductor reluctantly and more formidably refused to stop the bus at that bus-stop and insisted that the bus can be stopped only at the major bus-stations like coimbatore and Othakalmandapam. This is so rude towards the safety and security of the female passengers like us and needs importantly special attention towards the way big organisations liek KSRTC works towards progress. Bus services are meant to help the majority of passengers to get to home or their respective destinations without much trouble. Adding fuel to fire, the bus reaches coimbatore and pollachi by an unusual time around midnight which is least secure for especially female passengers like us. This should be condemned and proper action/instruction has to be given to the conductors educating them on the security constraints like this in case of woman protection.
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Verified Support
Jan 17, 2015
Karnataka State Road Transport Corporation [KSRTC] Customer Care's response
Your complaint has been forwarded to concerned division ([protected]@ksrtc.org) with request to verify the matter and take suitable action.For more information please contact [protected]
Verified Support
Aug 10, 2015
Karnataka State Road Transport Corporation [KSRTC] Customer Care's response
Your complaint has been forwarded to concerned division ([protected]@ksrtc.org) with request to verify the matter and take suitable action.For more information please contact [protected]
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