Karnataka State Road Transport Corporation [KSRTC]

[Resolved] KSRTC — FARE DIFFERENCE

mallikarjuna.34

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Hello, We have travelled from Channagiri to Bangalore on[protected] in KSRTC Volvo service. A ticket fare was 467, but in awatar booking it is showing 424 rupees. Why this difference? Actually the price must be less when we are buying ticket with conductor instead of booking online. I want clarification on this. Attaching ticket and online price with this. Thanks Mallikarjun.

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Complaint marked as Resolved

Karnataka State Road Transport Corporation [KSRTC] customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2014

Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir, Thanks for your valuable feedback. As there is no fare difference for online and ticket buying from conductor for any services. In Channagiri and Bangalore case that time we are undertaking fare revision, if you go through booking process the fare is as same as ticket buying from conductor with reservation charges.

Oct 28, 2014

Updated by mallikarjuna.34 Hi,

I did not got what is undertaking fare revision? Kindly explain that.

Verified Support

Nov 20, 2014

Karnataka State Road Transport Corporation [KSRTC] Customer Care's response when we are introducing the new service or seasonal fare changes, fares are updated by backend which is chargeable fare to Passengers. But during this time the enquiry form may not reflect the fare one which updated by backend that day.