[Resolved] KSRTC — KSRTC | |||
Respected Sir / Madam, Today[protected] travelled from Banalore to chennai through KSRTC - RAJAHAMSA vechicle No KA40 F 578 and vehicle started shanthi nagar bus terminal 2 PM, this bus mid travel time KSRTC bus officials called driver and conductor and diverted bus KANCHIPURAM without any information passenger. The same bus taken more than two hours for those diversion. I got ticket Banalore to POONAMALEE ticket no 006203 date 10/7/2015 time 14:27:31 i am paid Rs. 312 (given Rs.512 change Rs. 200 got). But Bus drivers and conductor refused to go POONAMALEE and argued we will drop only by pass road. I asked them without information you’re taken us Kanchipuram and you don’t have route permit to go Kanchipuram but you take us why you’re refused to drop as per ticket. They are not answered and i said if you’re not dropped as per ticket i will make complaint to concern government officials state of Karnataka they said were ever you want to make complaint make it but we never drop you as per ticket. Sir they dropped midway road outer poonamalle 9.30 PM there no link services available to reach bus stand. Please provide solution with proper action against concern officer and give compensation for me Regards S. Prakash Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jul 11, 2015 Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir,
We are in receipt of your complaint, details has been examined. The service pertains to Bangalore central division. Hence your complaint has been forwarded to concerned division ([protected]@ksrtc.org/[protected]@ksrtc.org) with request to verify the matter and take suitable action.For further query please contact by above mail id.
We regret the inconvenience caused to you.
Regards,
Awatar support.
Verified Support Jul 31, 2015 Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir,
We are in receipt of your complaint, details has been examined. The service pertains to Bangalore central division. Hence your complaint has been forwarded to concerned division ([protected]@ksrtc.org/[protected]@ksrtc.org) with request to verify the matter and take suitable action.For further query please contact by above mail id. We regret the inconvenience caused to you. Regards,
Awatar support
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Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107
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