[Resolved] KSRTC — Non Acceptance of ticket | |||
Dear KSRTC, This is to inform that today i.e 28th Jan'15 we had booked for 1+1 Sleeper coach in KSRTC sleeper from Bangalore to Agumbe for the departure from Bangalore at time 10:10 pm. Ticket & Bus details are as follows... PNR : J48185473 Journey date : 28.01.2015 Trip code : 2203BNGAGB Bus no : KA-40 F 1068 Crew (Driver) Depot1 : [protected] We requested with Conductor, Duty TC, Duty Incharge, Administrator officer whose mobile number is [protected] for the acceptance of online ticket for which all the above mentioned people rejected the ticket for not having id proof for the senior aged 2 citizens who was expecting bribe from us for allowing them for travelling instead of providing us alternate solutions.Finally we have taken the tickets for the same passengers for the journey. We had a very bad hectic experience from KSRTC... Kindly refund the complete ticket amount immediately without any delay... Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Feb 02, 2015 Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir,
We are in receipt of your mail. Details have been examined .Passenger should carry hard copy or softcopy of E-ticket along with the ID proof specified by the corporation . If the passenger fails to produce the specified Identity Proof during the journey, the ticket will be treated as INVALID and the passenger will be treated as "Travelling without Ticket".
Since you had paid twice for same seat it is requested to send copy of the ticket purchased with the conductor for further processing, without that we are unable to admit your request for refund.
Regards,
Awatar support.
Verified Support Feb 04, 2015 Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir,
Action has been taken to refund 50% amount Rs.524/-, please check your concern account after 7 working days.
If refund or communication is not received within seven working days, you are requested to contact Accounts section of KSRTC, by email to [protected]@ksrtc.org and / or telephone no. 22221321 Ext 280 (SBI) or 283 (other banks),[protected]direct) during office hours on all working days quoting KSRTC OB reference no. and user ID.
With regards
Awatar Support
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![Karnataka State Road Transport Corporation [KSRTC] Phone](/img/bn/phone.svg "Karnataka State Road Transport Corporation [KSRTC] Phone"){kind=small}
+91 80 4455 4422
+91 44 2479 4442
+91 77 6099 0035
![Karnataka State Road Transport Corporation [KSRTC] Website](/img/bn/www.svg "Karnataka State Road Transport Corporation [KSRTC] Website"){kind=small}
![Karnataka State Road Transport Corporation [KSRTC] Address](/img/bn/location.svg "Karnataka State Road Transport Corporation [KSRTC] Address"){kind=small}
Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107
This is to inform that today i.e 28th Jan'15 we had booked for 1+1 Sleeper coach in KSRTC sleeper from Bangalore to Agumbe for the departure from Bangalore at time 10:10 pm. Ticket & Bus details are as follows...
PNR : J48185473
Journey date : 28.01.2015
Trip code : 2203BNGAGB
Bus no : KA-40 F 1068
Crew (Driver) Depot1 : [protected]
We requested with Conductor, Duty TC, Duty Incharge, Administrator officer whose mobile number is [protected] for the acceptance of online ticket for which all the above mentioned people rejected the ticket for not having id proof for the senior aged 2 citizens who was expecting bribe from us for allowing them for travelling instead of providing us alternate solutions.Finally we have taken the tickets for the same passengers for the journey. We had a very bad hectic experience from KSRTC...
Kindly refund the complete ticket amount immediately without any delay...