[Resolved]  KSRTC — refund amount after cancellation

Address:

Bangalore, Karnataka

Dear Sir, I have cancelled a ticket from Bangalore to Hyderabad in KSRTC. Cancellation policy says that 10 % of amount will be charged if cancellation is done 3 days before journey. I have cancelled it 15 days before the journey. However, 23% has been charged. I have been refunded Rs 1297 out of Rs 1686 which is 23%, ie Rs 389 for cancellation, that too 15 days in advance.This is not as per your stated policy. Please help