[Resolved]  KSRTC — Refund amount of partial cancellation

Address:Bangalore, Karnataka

Dear Sir,

This is Kiran P L, I had booked ticket from Kollur to Bangalore on 18th Jan 2015 on ksrtc website . Five tickets were booked initially on the e-Ticket . But two tickets were cancelled on 15th Jan 2015 . I had received the acknowledgment for Partial Cancellation Acknowlegment in email and refund amount will be credited within 7 days .

PNR number : J47468496
Refund Amount : 971.00

I had called up the customer care[protected] which routed to Accounts department[protected] . The phone call was unanswered in the Accounts department and I had not received the credit in my bank account.

Please help to get the refund amount ASAP

Regards
Kiran P L
[protected]
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Complaint marked as Resolved 
Verified Support
Jan 23, 2015
Karnataka State Road Transport Corporation [KSRTC] Customer Care's response
Sir / Madam, Your ticket is cancelled and you will get refund within seven-ten working days. If refund is not received within seven days, you are requested to contact Accounts section of KSRTC, by email to [protected]@ksrtc.org and / or telephone no. 22221321 Ext 280 (SBI) or 283 (other banks),[protected]direct) during office hours on all working days quoting KSRTC OB reference no. and user ID. We regret the inconvenience caused to you and solicit your co-operation in this matter. With regards Awatar Support
Verified Support
Aug 10, 2015
Karnataka State Road Transport Corporation [KSRTC] Customer Care's response
Sir / Madam, Your ticket is cancelled and you will get refund within seven-ten working days. If refund is not received within seven days, you are requested to contact Accounts section of KSRTC, by email to [protected]@ksrtc.org and / or telephone no. 22221321 Ext 280 (SBI) or 283 (other banks),[protected]direct) during office hours on all working days quoting KSRTC OB reference no. and user ID. We regret the inconvenience caused to you and solicit your co-operation in this matter. With regards Awatar Support
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    Karnataka State Road Transport Corporation [KSRTC] Phone
    +91 80 4455 4422
    +91 44 2479 4442
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