[Resolved]  KSRTC — Refund of ticket change -fare

Address:

Bangalore, Karnataka

Refund of Ticket Dear Sir, Greetings, I am the resident of Devahahalli Town and I am working in O/o CPMG, Karnataka Circle, Bangalore-01 as Office Asst. I am a Daily commuter in KSRTC bus Devanahalli to Bangalore and back (Maharani Science Collage).. Today I got into a KSRTC bus at Devanahalli (Reg No: KA 40, F706 Chickballapur Depot) and I took ticket to Bangalore for Amt. 42/-(ticket No: 034960 dated 10.09.2014 time-08:13.22). Instead of giving change for Rs. 100/- by conductor, he wrote Rs. 58/- on ticket and said me to collect the change while getting down in Bangalore. But when I asked change near Mekhri Circle, he refused to give change and said like collect at the getting down stop. then again I asked change which was due to me at the time of getting down well in before. But then also he refused to give change and said me to collect the change while getting down at majestic. As I am government servant and I need to attend to work on time, it was not possible for me to go me to majestic to collect the change. I conveyed the same to conductor also. But he acted like speaking with someone on mobile and asked driver to move. Then I got down from moving bus. He used unparliamentary words which he should not have used such a language with a passenger. He also abused me stating that I can go complaint to anybody, he is not scared of anyone. This is not the way how to behave with the passenger. Please reimburse my due amount and direct the conductor to have good approach towards passenger. If immediate necessary action is not taken for this complaint it may motivate me to approach Customer Forum against your esteemed organization. Hope you understand my embarrassment and take needful action.