[Resolved]  KSRTC — RegardingRefund for booking ticket money deducted but no confirmation mail or message

Address:Bangalore, Karnataka

Hi Team, Need refungI have reserved the seat through online and amount has been debited from my account but I have not received either an auto generated mail from ksrtc nor confirmation message from ksrtc. If I check now it is showing reserved seat. Please check and refund the amount. Details are below: Bus : bangalore to Hyderabad Date of Journey:23rd dec 14 Date of Reservation : 18th December 2014 Transaction reference number:ob:OB14082001IG00ILCXW1 Amount : INR 1048 Bank: Sbi Seat no: 16 Regards, charalasudhabhargavi Ph : [protected]
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Complaint marked as Resolved 
Verified Support
Dec 22, 2014
Karnataka State Road Transport Corporation [KSRTC] Customer Care's response
Sir / Madam, Your ticket is not booked and we have forwarded your request to Account section of KSRTC for verification and making refund, if KSRTC has been credited with this amount. If refund or communication is not received within seven working days, you are requested to contact Accounts section of KSRTC, by email to [protected]@ksrtc.org and / or telephone no. 22221321 Ext 280 (SBI) or 283 (other banks),[protected]direct) during office hours on all working days quoting KSRTC OB reference no. and user ID. With regards Awatar Support
Verified Support
Aug 10, 2015
Karnataka State Road Transport Corporation [KSRTC] Customer Care's response
Sir / Madam, Your ticket is not booked and we have forwarded your request to Account section of KSRTC for verification and making refund, if KSRTC has been credited with this amount. If refund or communication is not received within seven working days, you are requested to contact Accounts section of KSRTC, by email to [protected]@ksrtc.org and / or telephone no. 22221321 Ext 280 (SBI) or 283 (other banks),[protected]direct) during office hours on all working days quoting KSRTC OB reference no. and user ID. With regards Awatar Support
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    Karnataka State Road Transport Corporation [KSRTC] Phone
    +91 80 4455 4422
    +91 44 2479 4442
    +91 77 6099 0035
    Karnataka State Road Transport Corporation [KSRTC] Address
    Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107
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