[Resolved]  KSRTC — Rude and unprofessional way of handling operational issues - KSRTC

Address:

Belgaum, Karnataka

Today 24th Oct 2014, from Belgaum to Ulavi (Near Dandeli) bus facility was not available even after waiting for 2 hours. After having question about the bus operation to controller he started shouting like "we have many work to do" just because the bus was coming from Inchalkaranji and it was not belgaum depo bus. We (17 adults group including small kids and female elderly) were waited for 2 hours and after contacting Chikkodi depo controller, Depo manager said they put the cancelled board in Chikkodi depo and if we want we can go there to read that. Even in Belgaum depo first the respective controller was not available (later understood that he was off duty on mutual understanding) when main controller contacted two great personality on Mr. Chikmath and another Mr. Patil they started behaving like bulls without any respects. When we asked to contact their higer authority they said we cannot help and use alternate option as if they are providing free service. With lots of bad feelings in our mind we (all 17) people have to return to our villages as practically there is facility that time to reach using government bus facility. Hope someone will look this issue and avoid such incidents in future. If anyone has any questions or doubts please contact me. Very rude way to handle operational issues and provide service to public.