Karnataka State Road Transport Corporation [KSRTC]

[Resolved] KSRTC — seat was not confirmed but amount deducted

Balakrishna Kamath

from Chennai, Tamil Nadu

Address:

Bangalore, Karnataka

Hi Team, I have reserved the seat through online and amount has been debited from my account twice but I have not received either an auto generated mail from ksrtc nor confirmation message from ksrtc. If I check now it is showing unreserved seat. Please check and refund the amount. Details are below: Bus : bangalore to Agumbe Date of Journey:24th dec 14 Date of Reservation : 19 December 2014 Transaction reference number: IG00IMTAE7 and IG00INEHA2 ( twice got credited to ksrtc bank account) Amount : INR 1184 (592 twice) Bank: Sbi Seat no: 25 Regards, Balakrishna.A.D Ph : [protected]

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Complaint marked as Resolved

Verified Support

Dec 22, 2014

Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir, If you are online user, please provide OB no. from My itineraries of your account OR online userID and transaction date. OR If you are guest user, please provide OB no. OR email ID and transaction date. Regards, Awatar support.