Karnataka State Road Transport Corporation [KSRTC]

[Resolved] KSRTC — Ticket amount deducted but seat not confirmed due to software problem hence amount to be reversed

ksubbareddy

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka

To [protected]@ KSRTC, I have been reserved a ticket for thrisur to bangalore and it was confirmed but amount being deducted 548.00 Rs and it done through net banking and it confirmed and amount being deducted but ticket not generated .Please reverse my entire money Slno OB No. Journey Date Origin Destination Booked On Fare Mobile No Status 1 OB14111653 21/12/2014 BENGALURU THRISSUR 20/12/2014 548 [protected] 2 OB14112022 21/12/2014 BENGALURU THRISSUR 20/12/2014 548 [protected] BANGLORE - tHRISSURE Bus No : 1700 -- 16:30 1700BNGTRC Bengaluru Mysore Road Satellite Bs [protected] mysore coimbatore palghat 04:15 THRISSUR Thrissur thrissur ksrtc bs 523 Please refund the amount 548.00 Rs *- Thank you .* Kasireddy SubbaReddy Area Trainer HRMT MAFIL - Anantapuram Region Ph:[protected]

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Complaint marked as Resolved

Verified Support

Jan 02, 2015

Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir / Madam, Your ticket is not booked and we have forwarded your request to Account section of KSRTC for verification and making refund, if KSRTC has been credited with this amount. If refund or communication is not received within seven working days, you are requested to contact Accounts section of KSRTC, by email to [protected]@ksrtc.org and / or telephone no. 22221321 Ext 280 (SBI) or 283 (other banks),[protected]direct) during office hours on all working days quoting KSRTC OB reference no. and user ID. With regards Awatar Support