[Resolved] KSRTC — Ticket cancellation refund amount | |||
I had cancelled tickets on 28th September for Bangalore to Goa and return, however i have not received the refund amount even after 15 days. I tried calling all the numbers provided by KSRTC but no one is responding. I don't know how should i approach them. Please resolve this issue ASAP. This is purely carelessness from KSRTC. If you don't want to respond to customer queries and problems why do you even have customer care dept. PNR - J45377470, J45377756. Was this information helpful? | |||
Complaint marked as Resolved
Karnataka State Road Transport Corporation [KSRTC] customer support has been notified about the posted complaint. Verified Support Oct 26, 2014 Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir / Madam,
If refund or communication is not received within seven working days, you are requested to contact Accounts section of KSRTC, by email to [protected]@ksrtc.org and / or telephone no. 22221321 Ext. 283,[protected]direct) during office hours (between[protected] hrs on Monday-Fridays and[protected] hrs on Saturdays) on all working days quoting KSRTC OB reference no. and user ID.
We regret the inconvenience caused to you and solicit your co-operation in this matter.
With regards
Awatar Support
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Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107
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