[Resolved]  KSRTC — Ticket money not refunded

Address:

Bangalore, Karnataka

Hi, My name is Pradeep Kumar and I wish to file a complaint against KSRTC. I had to travel to Cochin on 2nd Jan 2015. So, I logged into the KSRTC website and booked the to and fro tickets. Though the money was debited from the account, as there were no seats available, no reservation happened. And I traveled by another bus service. However, an amount of Rs. 2250/- deducted by the KSRTC against reservation has not been refunded to the account till now. If called to the helpline, they either just ignore the call and do not respond properly. I request you to kindly look into the matter and do the needful. You can contact me at [protected].