KSRTC — Travel card not accepting in most of the buses

Hello sir
Ksrtc travel card use cheyuna aalanu njn, daily enk 4 bus travel und, 3 busil card accept cheyum city shuttle, electric bus oke anu, november December 2023 masam, ee parayuna busil onu card accept cheyunila, machine complaint, conductornu card kittiyila, ingane anu reasons, avarde busil athayath electric busil card recharge cheyan pattila enoke anu parayunath, 500 or 1000 amountinu recharge cheithu vachekuna njngal oke ee card enthu cheyanam, kure thavana ayath kond anu complaint option nokkiyath, ithinu oru solution undakum enu vishvasikunu, thank u