Karnataka State Road Transport Corporation [KSRTC]

[Resolved] KSRTC — Unauthorized passengers on Rajahamsa Bus

kirti.ts

from Bengaluru, Karnataka

Address:

Uttara Kannada, Karnataka

matteI recently travelled from Sirsi to Bengaluru in a Rajahamsa Bus that travels through the Haveri route. Even though all the seats were full the conductor made sure to fill the bus with extra passengers who stood in aisle for a quarter part of the journey. Some of them travelled like that till Haveri and some even got down in villages along the route after that. It was a very disconcerting experience and stifling. To people who book tickets beforehand so that they can travel in comfort this wasn't what they expected including me. I have no idea how long this has been going on. But please do look into the matter as the rules say that no extra passengers are to be allowed once the seats are full. Trip details: KSRTC Bus: PNR:T49443234, Journey Date:06/04/2015, Trip Code:2110SRSBNG, Bus Number:KA-42F1126, Depot:SIRSI

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Complaint marked as Resolved

Apr 07, 2015

Updated by kirti.ts *extra passengers are not to be allowed once the seats are full.

Verified Support

Apr 08, 2015

Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir, Your complaint has been forwarded to concerned division ([protected]@nwkrtc.in/[protected]@nwkrtc.in) with request to verify the matter and take suitable action. Regards, Awatar support.