Labubu — Luggage ordered and paid for never received

Address:	SUITE 2a, WENSLEY HOUSE, 9 PURDEYS WAY, ROCHFORD, ESSEX, SS4 1ND ESSE
Website:	LABUBU

Order 2 sets of luggage last November 2022. from the above company. REF on credit card 24021212313079088702875
Price was in Sterling and company was to be in UK. This converted to 46.81 euro. Luggage was never received. 2 weeks ago, I was contacted by customs to say I owed a charge of 4.40 approx for a package. I paid this as I thought luggage was on its way. I received a wrench valued at 5. This appeared to be from China. I had not contact with China whatsoever.