Lakshadweep Holidays — non-payment of refund fee

Address:Kolkata, West Bengal, 700031
Website:www.visitlakshadweep.com

I had booked a vacation package for 7 passengers thru this travel company named Lakshadweep Holidays (https://www.visitlakshadweep.com). The date of travel was 22.5.2018 but the trip got cancelled due to bad weather. I made a total payment of 2 lakhs to the travel agent prior to the trip.

After the trip was cancelled, I was assured of FULL REFUND by the Agent. Till date they have refunded only 1.5 lakhs in 3 instalments. The last payment was made in August 2018. Since then the Agent has been declining my phone calls and have not refunded the balance 50, 000.

All relevant email communications are attached herewith.

Information about the Agent:
AL ABRAR BUILDING MG ROAD AGATTI ISLAND
UT OF LAKSHADWEEP 682553
Hand Phone : +[protected]
Mobile : +[protected]
E mail : [protected]@visitlakshadweep.com, [protected]@gmail.com
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Nov 07, 2019
Updated by Saikat1497
I see no progress on this complaint though it was raised in January 2019. Its a large amount of 50, 000 for a person like me. Can you kindly look into this case with some priority?
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