Lalit Kumar — wrongly charged

Address:

h. no 258 guru nanak pura west jalandhar city, 144001

I have booked four room in oyo flagship 400 calangute baga circle in price 13937/- from date 30.6.2019 to 2.07.2019 for two days we are total eleven person included child in 1.07.2019 early morning 1.00 am when we check in hotel rooms are very dirty and smeling we ask oyo manager to change the room he denied to change the room i call oyo customer care to change the property but nothing positive response from customer care and cut my phone in morning 01.07.2019 time 11.00 am oyo person modifying my booking and forcefully check out from room and ask me i[censored] not leave our property we charged late checkout charge oyo charge two days payment for 10 hours stay